How to order your custom tack
If you are planning to order a custom item from Lantern Lane Creations, the process is very simple!
Contact us and let us know you are wanting to order an item. Once payment has been received for the item we will begin discussing your order details.
Order details will involve all the ideas/plans you have for your custom item. You can tell us exactly what you want on your item OR you can give us a rough idea and allow us to create something for you.
All of our custom orders are MADE TO ORDER so please allow 3-4 weeks for us to complete and ship your item! I will be in contact with you throughout the process. If you are purchasing an item we already have in stock then you can expect your item in 1 week!
Forms of payment accepted are both Paypal and Check
WE DO NOT ACCEPT RETURNS OR DO REFUNDS ON CUSTOM ORDERS!
If you need inspiration for your custom tack item, we have a large gallery of items we’ve already made here.
We also have some unique tack in-stock in our online store – you can start browsing in our Product Directory located here.